Garment Patch Service

If you have opted for self-postage. Please package up your item, add your order number to the outside of the package and send it to: Cashmere Circle, Dunbar Business Centre, Spott Road, Dunbar, East Lothian. EH42 1RS

If you've booked an express laundry service...please look out for an email confirming your next day collection of your items if you've placed your order before 5pm (Monday to Friday). All orders after 5pm on Fridays will have a Tuesday collection.

Depending on what option you chose at checkout instructions are given on your order confirmation email.  Please check your spam folder if you have not received your order confirmation email

Repairing and reviving precious natural fibres like cashmere takes skill and time. To get your garment back to its best you should allow 3-4 weeks from when it arrives with the team in Scotland for our specialists to work their magic. 

Sadly once cashmere has been shrunk in the wash the damage has already been done to the fibres.

We don't have any service that will reverse this damage. Our only tip is to try soaking the garment in a a cashmere wash/water mix and then re-shape whilst damp.

At checkout you will be presented with shipping options. Choose what works for you? Prefer to get your garment to us yourself, or would you prefer a courier collection them from your door. We're here every step of the way to make it as seamless as possible.

Package protection options are there for you to select the right option for your cashmere.

Choose your shipping levels at checkout to see options on package protection.

We are a small business but we do have live chat which you can access from the button at the bottom right of your screen.

We'll do our best to come back to you as soon as we can.

Our aim is to look after the cashmere garments that already exist. Keeping them out of landfill with careful care and creative recycling. Sustainability is woven into every fibre of our business. From our packaging to the ingredients in our Cashmere Wash. And, we promise to donate 1% of our gross revenue to grassroots environmental groups.

A business model for a Green Tomorrow. Hawick and the Borders was the global hub for cashmere and knitwear. The region is rich with skills and knowledge passed down through generations. Our focus on zero-waste circularity with emphasis on garment care and upcycling, introduces to the region a model of business more suited for a sustainable tomorrow.

For us all to support sustainable fashion, we must ensure the skills and expertise that once filled the mills of the region are not lost. Our lead repairers are those who have spent a lifetime working with international fashion brands. We're ensuring these skills are carried on the next generation by supporting knowledge transfer programmes to inspire a new generation to see the creative possibilities of sustainable fashion.