VIP Concierge Service

Please feel free to speak to a member of the team on 0330 043 9535 or email us at info@cashmerecircle.com.

Our speciality is cashmere however we can repair any knitted natural fibre including wool, lambswool, alpaca and more! Get in touch with the team to discuss any other fine knitwear. (Any brand and any age.)

Repairing and reviving precious natural fibres like cashmere takes skill and time. To get your garment back to its best you should allow 3-4 weeks from when it arrives with the team in Scotland for our specialists to work their magic. 

If our specialist team believes that the repair you’ve requested isn’t possible we’ll get in touch to discuss your options. 

Our technique allows us to use yarn from your original garment giving you a perfect colour match. If the size or quantity of the holes is such that we don’t think we can do them all, we’ll of course advise you in advance.

Sadly once cashmere has been shrunk in the wash the damage has already been done to the fibres.

We don't have any service that will reverse this damage. Our only tip is to try soaking the garment in a a cashmere wash/water mix and then re-shape whilst damp.

At checkout you will be presented with shipping options. Choose what works for you? Prefer to get your garment to us yourself, or would you prefer a courier collection them from your door. We're here every step of the way to make it as seamless as possible.

Package protection options are there for you to select the right option for your cashmere.

Choose your shipping levels at checkout to see options on package protection.

We are a small business but we do have live chat which you can access from the button at the bottom right of your screen.

We'll do our best to come back to you as soon as we can.

Our aim is to look after the cashmere garments that already exist. Keeping them out of landfill with careful care and creative recycling. Sustainability is woven into every fibre of our business. From our packaging to the ingredients in our Cashmere Wash. And, we promise to donate 1% of our gross revenue to grassroots environmental groups.

A business model for a Green Tomorrow. Hawick and the Borders was the global hub for cashmere and knitwear. The region is rich with skills and knowledge passed down through generations. Our focus on zero-waste circularity with emphasis on garment care and upcycling, introduces to the region a model of business more suited for a sustainable tomorrow.

For us all to support sustainable fashion, we must ensure the skills and expertise that once filled the mills of the region are not lost. Our lead repairers are those who have spent a lifetime working with international fashion brands. We're ensuring these skills are carried on the next generation by supporting knowledge transfer programmes to inspire a new generation to see the creative possibilities of sustainable fashion.